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Privacy Policy

Effective Date: November 18, 2025

 

We at Emes Lighting, LLC ("we," "us," or "our") are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place an order, or otherwise interact with our services.

 

1. Information We Collect

We collect information in the following ways:

a. Information You Provide to Us

  • Contact details (name, shipping and billing addresses, email address, telephone number)

  • Payment information (processed securely through third-party payment processors; we do not store full payment card numbers on our servers)

  • Order details, vehicle information, photographs, and correspondence related to custom orders or support inquiries

  • Any additional information you voluntarily submit

b. Information Collected Automatically

  • Technical data such as IP address, browser type, device identifiers, operating system, and browsing behavior

  • Usage data collected via cookies, pixel tags, and similar technologies (e.g., pages viewed, time spent on site, referring URLs)

 

2. How We Use Your Information

We use the information we collect for the following legitimate business purposes:

  • Processing and fulfilling orders, including shipping and communication of tracking information

  • Providing customer support and responding to inquiries

  • Managing custom build progress and warranty claims

  • Improving our website, products, and services

  • Detecting, preventing, and addressing fraud, security issues, or technical problems

  • Complying with legal obligations and enforcing our policies

 

3. Disclosure of Your Information

We do not sell, rent, or trade your personal information for marketing purposes.

We may share your information only with trusted third parties who assist us in operating our business, including:

  • Shipping carriers (FedEx, USPS) – limited to name, address, and contact details necessary for delivery

  • Payment processors (e.g., Stripe, PayPal) – securely tokenized payment data

  • Hosting, analytics, and IT service providers

  • Component manufacturers (solely for third-party warranty processing, when applicable)

  • We may also disclose information when required by law, to protect our rights or safety, or in connection with a business transfer (merger, acquisition, or sale of assets).

 

4. Cookies and Similar Technologies

Our website uses cookies and similar tracking technologies to enhance functionality (e.g., shopping cart, account login) and analyze site performance. You may control cookies through your browser settings; however, disabling them may limit certain features of the site.

 

5. Data Security

We implement industry-standard physical, technical, and administrative safeguards (including SSL encryption) to protect your information. While we strive to protect your data, no transmission over the internet or electronic storage method is 100% secure.

 

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal requirements (e.g., tax and warranty records), or protect our legitimate business interests. Custom design files and photographs may be retained indefinitely for portfolio and quality-control purposes unless you request deletion.

 

7. Your Privacy Rights

Depending on your jurisdiction (e.g., California – CCPA/CPRA; Virginia – VCDPA; Colorado – CPA), you may have the right to:

  • Access or receive a copy of your personal information

  • Correct inaccurate information

  • Request deletion of your information

  • Opt out of the sale or sharing of personal information (we do not sell or share your data for cross-context behavioral advertising)

  • To exercise these rights, please contact us using the details below. We will respond within the timeframe required by applicable law (typically 30–45 days) and may require verification of your identity.

 

8. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13.

 

9. International Data Transfers

Our website is operated in the United States. If you are located outside the United States, your information will be transferred to, processed, and stored in the United States.

 

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Effective Date.” Your continued use of our website after changes constitutes acceptance of the updated policy.

 

11. Contact Us

If you have questions or requests regarding this Privacy Policy or your personal information, please contact us at:

Emes Lighting, LLC

220 Normandy Ct Ste A Nicholasville, KY 40356

Mike@emeslighting.com

(859)-550-3196

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We take your privacy seriously and will respond promptly to any concerns.

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